The Emotional Labor of Nurses Working in Her Majesty’s (HM) Prison Service
Published in the Journal of Forensic Nursing, the following study examines the emotional labor of nurses working in prisons in England and Wales. The study finds nurses working in prisons experience emotional labor as a consequence of four key relationships: The relationship with the prisoner patient, the relationship with officer colleagues, and the relationship with the Institution; the fourth relationship centers on the contradictory discourses the nurse engages with internally, and is referred to as the “intranurse” relationship. This relationship involves on-going internal dialogue between the two selves of the nurse: the professional self and the emotional “feeling” self. In order to manage the emotion work inherent in prison work, the study suggests development of emotional intelligence through clinical supervision and reflective practice is of significant benefit to both healthcare and discipline staff.