Published in the Journal of Nursing Management, this study explores the effects of the implementation of individualized care and systematic clinical supervision regarding nurses’ degree of satisfaction with nursing care and work. The experimental ward nurses were found to be more satisfied than dissatisfied with their job although recognition from management was poor. The intervention significantly increased the nurses’ experience of praise, professional growth, autonomy and quality of care, as well as their feeling of co-operation with colleagues and comfort. Nurses’ improved satisfaction with nursing care and work was believed to be related to the support they received in cognitive and emotional coping, the possibility of reflective learning and the change in management style associated with intervention.