Implementation and Evaluation of a Practical Intervention Programme for Dealing with Violence Towards Healthcare Workers
Published in the Journal of Advanced Nursing, the following article evaluates a practical intervention program designed to help staff in health care workplaces deal with patient violence towards them. Staff at the intervention work sites reported 50% more violent incidents than the control work sites during the year. Intervention group staff also reported better awareness of risk situations for violence, of how potentially dangerous situations could be avoided, and of how to deal with aggressive patients. There was an increased risk for self-reported violence in the intervention group post-intervention. The structured feedback program seems to have improved staff knowledge of risks for violence in the intervention group.
Topics:
Organizational Strategies, Practice Environment
Tags:
International, Nurse