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Join the National Academy of Medicine on July 6 in Washington, DC as it releases the special publication Effective Care for High-Need Patients. This public meeting will serve as a launch for the publication and an opportunity to discuss action priorities for improving the effectiveness and efficiency of care for high-need patients.

High-need individuals include an increasingly diverse group of people who may have functional limitations that affect their ability to get care or engage in activities of daily living, have high medical expenditures, and utilize a significant amount of care. These individuals may have severe, persistent behavioral health issues, or their conditions may be exacerbated by lack of housing, food, and supportive personal relationships. In the United States, care management for this population remains fragmented, uncoordinated, and reactive. How can we best improve the health and care for this group while balancing quality of care and associated costs?

With funding from the Peterson Center on Healthcare, and in collaboration with the Harvard T.H. Chan School of Public Health (HSPH), the Bipartisan Policy Center (BPC), and the Commonwealth Fund, the National Academy of Medicine convened a collaborative effort with health care leaders to better understand potential opportunities and practical strategies for improving the management of care for high-need patients.

On July 6, the National Academy of Medicine (NAM) will release Effective Care for High-Need Patients: Opportunities for Improving Outcomes, Value, and Health, a special publication that summarizes findings from a three-part workshop series sponsored by the Peterson Center on Healthcare and chaired by Peter Long of the Blue Shield of California Foundation. Please join series contributors and representatives from the NAM’s Leadership Consortium for a Value and Science-Driven Health System for a robust discussion of:

  • key characteristics of high-need patients;
  • the use of a patient categorization scheme—or a taxonomy—as a tool to inform and target care;
  • promising care models and attributes to better serve this patient population, as well as insights on “matching” these models to specific patient groups; and
  • areas of opportunity for policy-level action to support the spread and scale of evidence-based programs


Improving care for high-need patients is not only possible–it also contributes to a more sustainable health system. But progress will take a coordinated effort from policy makers, payers, providers, and researchers, as well as patients and their loved ones. Join us on July 6 to hear lessons learned and begin to chart a path to better care for our most vulnerable patients.  

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