Published in BMC Health Services Research, Büssing’s paper develops a ‘Cool Down Index’ as an operationalized variable for both perception of emotional exhaustion and emotional distancing as a strategy. Furthermore, the research explores gender and profession differences. Cross-sectional survey results illustrate that the perceptions of emotional exhaustion and distancing of health professionals seems to be different among genders and professions, but not their adaptive Cool Down reactions. “Emotional Exhaustion” and “Depersonalization” were found to be the best CDI predictor in nurses and physicians, respectively. Putative resources ‘team satisfaction’ and ‘situational awareness’ were found to significantly buffer against Cool Down reactions. All-in-all, observed data supports the notion that a structural approach of support would require, first, to control and eliminate work stressors and, second, a multifaceted approach to strengthen and support hospital staff’s resources and resilience.