The Burnout Crisis in American Medicine

The following article, published in The Atlantic, explores the contribution of electronic medical records and demanding regulations to a historic doctor shortage. For many doctors, attention is often consumed by challenges of coordination rather than patient care, and patients will often experience delays not for any medical reason, but simply because of an inflexible computer system and a poor workflow. The increasingly high demands of regulations and operations of medicine consume doctors’ practice, and leads to burnout and high turnovers. A health-care organization’s success, in the years ahead, will depend on its success at delegating responsibilities among physicians and non-physicians, training the non-physicians to do their work independently, and empowering everyone—not just doctors—to shape a patient’s care and be accountable for the results.