Survey Snapshot: Many Different Channels to Hear the Patient Voice

NEJM Catalyst published this article establishing a need to hear patient voices and gathering feedback to better advise patient care and improve healthcare delivery. In healthcare, there is a dearth in focusing on direct feedback as much as outcome statistics. The article discusses major barriers to capturing patient voices and the impetus to define, measure, and capture patient voices and disseminate it to everyone from providers to hospital leadership teams.

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