Rudeness and Medical Team Performance

The research study, published in Pediatrics, examines how rudeness experienced in medical settings impacts medical team performance. The results found that rudeness, in fact, adversely affected team processes central to patient care and diagnostic and intervention parameters. The paper advises teaching health professionals to implicitly avoid cognitive distraction in order to mitigate adverse consequences.

Topics:
Organizational Strategies, Practice Environment, Safety and Patient Outcomes

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