Published in the International Journal of Pharmacy Practice, the study aims to examine the connection between job demands and work-related outcomes such as commitment, burnout, identity, and satisfaction in the field of pharmacy. Using the job demands-resources model (JD-R), one which posits that job demands and job resources are associated with burnout, the study proposes that burnout develops through (1) taxing job demands can lead to exhaustion over time and/or (2) a lack of resources makes it difficult to meet demands on the job which ultimately leads to disengagement. Many factors were implicated and found to be related to high-demand or low-demand and pleasant or unpleasant encounters. Study results suggest that adequate attention must be paid to the interplay between demands on the job and interactions with health care professionals to improve the quality of the pharmacist’s work-life.