Generic non-technical competencies are linked to patient outcomes and clinician well-being. This study, published in Veterinary Care, explores emotional change and practice-related outcomes through analysis of reflective summaries following a veterinary professional key skills (PKS) continuing professional development (CPD) module. Three themes of ‘negative’ to ‘positive’ emotion changes are identified: (1) reluctance becoming surprise/stimulation, (2) unease to confidence and (3) anxiety to harmony. The module and reflection improved understanding of professional topics, job satisfaction, and coping responses. Better understanding of roles and having more reasonable expectations of themselves reduced stress and improved satisfaction. This research supports more attention to professional skills CPD for health professions.