Patient portals and health apps: Pitfalls, promises, and what one might learn from the other symptoms

This opinion paper expresses strong support for the widespread use of health information technology, advocating that it could potentially increase patients’ access to their health information and facilitate future goals of advancing patient-centered care. While apps have their own limitations and might serve different purposes, patient portals could adopt some high-yield features and functions of apps that lead to engagement success with patients. In the author’s opinion, adding new features to portals may improve their use and empower patients to track their overall health and disease states. Nevertheless, both these health IT tools should be subjected to rigorous evaluation to ensure they meet their potential in improving patient outcomes.

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