A generation ago, the doctor always knew best. Medical decision-making was cloaked in secrecy. Medical charts and X-rays were handled clandestinely. And hospitals’ outcomes, volumes, and mortality rates were not available for general consumption if the data were collected at all.
Today, we have access to all this and more. The era of transparency is upon us, and it’s redefining the way hospitals deliver care to patients. As health care moves from a system that rewards volume (by paying for every procedure) to one that rewards value (by paying for outcomes), transparency is not only the right thing to do, but also the pragmatic thing to do.