Patient and Consumer Issues

Care Transformation at Emory Hospital

Care Transformation at Emory Hospital

The Institute of Medicine’s (IOM’s) release of the reports To Err is Human and Crossing the Quality Chasm in 1999 and 2001, respectively, were markers of a tipping point in U.S. health care. Prior to that time, “quality” in health care had largely been defined by...
Care Transformation at Emory Hospital

Healing Humankind One Patient at a Time

Four years ago, UCLA’s medical center was ranked as an honor-roll hospital by U.S. News and World Report—but our patients would seldom “refer us to a friend.” We skillfully performed today’s health care miracles: organ  transplants, complex neurosurgical repairs, and...
Care Transformation at Emory Hospital

Surgical Complexity Initiative

A basic aim of effective and efficient health care is ensuring the right match between the patient’s condition and the setting for the patient’s care. With that aim in mind, the U.S. Department of Veterans Affairs (VA) recently implemented the Surgical Complexity...

Join Our Community

Sign up for NAM email updates