Patient and Consumer Issues

Reimagining Patient-Centered Care During a Pandemic in a Digital World: A Focus on Building Trust for Healing

by Jenna Ogilvie | May 24, 2021 | Commentary, Perspectives

The National Academies are responding to the COVID-19 pandemic. Visit our resource center >>     COVID-19 has redefined the patient-provider experience. Panicked patients now struggle in solitude to deal with the mental and physical ramifications of...

Patient and Family Engaged Care: An Essential Element of Health Equity

by Jenna Ogilvie | Jul 13, 2020 | Discussion Paper, Perspectives

      ABSTRACT | In this paper, we emphasize and explore health equity as an integral component of a culture of patient and family engaged care (PFEC), rather than an isolated or peripheral outcome. To examine the role of PFEC in addressing health...

Improving Access to Evidence-Based Medical Treatment for Opioid Use Disorder: Strategies to Address Key Barriers Within the Treatment System

by Jenna Ogilvie | Apr 27, 2020 | Discussion Paper, Perspectives

        ABSTRACT | Even though evidence-based treatment for opioid use disorders (OUD) is effective, almost four in five Americans with OUD do not receive any form of treatment. The gap in access to evidence-based care, including treatment with...

Language, Interpretation, and Translation: A Clarification and Reference Checklist in Service of Health Literacy and Cultural Respect

by Jenna Ogilvie | Feb 18, 2020 | Discussion Paper, Perspectives

  “The first skill of a great translator is humbleness, to be a servant. Once you are a servant, you may be lucky to be called a master of your craft. And, you need the humbleness to understand your original, to be part of it—then also the practical humbleness to...

What If?: Transforming Diagnostic Research by Leveraging a Diagnostic Process Map to Engage Patients in Learning from Errors

by Jenna Ogilvie | Feb 18, 2020 | Commentary, Perspectives

  The Problem Researchers estimate that up to 80,000 deaths per year in U.S. hospitals can be attributed to some form of diagnostic error [1]. Misdiagnosis affects 12 million Americans in ambulatory care settings annually. The National Academies of Sciences,...